Enabling Support Services: 409-978-4216

Our Enabling Support Services help remove barriers to care by connecting patients with the resources and support they need to improve their health and well-being. Our team works alongside patients to navigate the healthcare system, access community resources, and address social factors that impact overall health.

Services include:

• Case management
• Benefits counseling and eligibility assistance through OEE Assist
• Health education and disease management counseling
• Interpretation services
• Community outreach
• Transportation assistance
• Pharmacy Medication Assistance Program (PAP) referrals
• County Indigent Health Care Plan enrollment assistance
• Follow-up care coordination
• Patient needs assessments
• Connections to food assistance resources
• Connections to housing resources

Our goal is to ensure every patient has the support, resources, and guidance needed to access quality healthcare and achieve better health outcomes.

Virginia Lyle Galveston Clinic Manager  409-938-2334 ext. 4107

Island Community Center
4700 Broadway F100
Galveston, TX 77551

Galveston medical and dental clinics are currently seeing patients by appointment only. Same-day appointments are available. To make an appointment, please call 409.938.2234.

Luz Amaro  Patient Services and   Health Information     Manager   409-938-2334

Patient Services & Health Information

We are committed to providing compassionate, patient-centered care by offering the services, resources, and information you need to manage your health with confidence. From scheduling appointments and accessing medical records to health education and preventive care resources, our team is here to support you every step of the way. Explore our patient services, find trusted health information, and discover tools to help you make informed decisions about your health and wellness.

Billing Questions: 409-978-4030

Have questions about your bill? Our billing team is here to help you understand charges, discuss payment options, explain insurance coverage, and answer questions about your account.

 County Indigent Health Care Program (CIHCP)

The County Indigent Health Care Program (CIHCP) provides medically necessary healthcare services to eligible Galveston County residents who do not qualify for other state or federal assistance programs. Residents with household incomes at or below 100% of the Federal Poverty Level may qualify.

CIHCP covers eligible hospital and specialty care with a provider referral. Primary care is provided through Coastal Health & Wellness, where eligible patients must establish care to receive referrals for covered services.

 Contact Us:

• Call us at 409.949.3439. Please leave a message with your name, phone number, and a brief message. Staff will return your phone call in a timely manner.
• Email us at countyindigent@gchd.org

Referral Questions: 409-978-4108

Need help with a referral? Our team is here to assist you with the referral process, answer your questions, and help coordinate specialty care. Contact us to check the status of your referral or learn more about the next steps in your care.

Electronic Health Records: 409-949-3463

Our secure Electronic Health Records (EHR) system allows your healthcare team to access your medical information, helping ensure coordinated, efficient, and high-quality care. Patients can also access their health information, view test results, request prescription refills, and communicate with their care team through the patient portal.